CUSTOMER SUPPORT

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Welcome to Odeholm Audio’s Customer Support page. We're here to ensure that your experience with our products is seamless and enjoyable. Whether you have questions about your order, your account, or need technical support our team is ready to help.

Contact us

For production and lesson enquiries, please use our dedicated enquiry form.

Our team strives to reply to all inquiries within 2 business days. For more complex questions, it may take a bit longer, but we’ll keep you updated every step of the way.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

All purchases should be instantly downloadable and delivered to your account email address. If this is not the case, be sure to check your spam folder.

If it's not delivered within 24 hours, please reach out via the form above.

For media or business enquiries, including partnerships, reviews or endorsement requests, please contact james@evoke-music.com